Privacy Policy

Account Information

• Authentication Data: Google account information (name, email, profile photo)
• Profile Information: Academic details, graduation year, target colleges
• Contact Information: Email address for communication and account recovery

Academic and Educational Data

• Academic Records: GPA, class rank, coursework, AP/IB scores
• Standardized Test Scores: SAT, ACT, PSAT scores and practice test results
• Essays and Writing: College essays, personal statements, and drafts
• Extracurricular Activities: Clubs, sports, volunteer work, leadership roles
• Awards and Achievements: Academic honors, competitions, recognition
• Demographics: Age, location, school information (for personalized guidance)

Platform Usage Data

• Chat Conversations: AI chat history and context for personalized responses
• Study Analytics: SAT prep progress, practice test performance, study patterns
• Feature Usage: Which tools you use, time spent on platform, click patterns
• Search and Filter Data: Extracurricular searches, college preferences
• Quest Progress: Gamification achievements and progress tracking

Technical Information

• Device Information: Browser type, operating system, device identifiers
• Log Data: IP addresses, access times, pages visited
• Cookies and Local Storage: Session data, preferences, authentication tokens
• Performance Data: Load times, error reports, feature usage analytics

Communication Data

• Email Communications: Cold emails sent through our platform (with your consent)
• Support Interactions: Help requests, feedback, and customer service communications
• Notifications: Delivery status and engagement with platform notifications

Core Service Delivery

• Personalized AI Guidance: Provide context-aware college admissions advice
• Academic Analysis: Assess your profile strength and improvement opportunities
• SAT Preparation: Create personalized study plans and track progress
• Essay Assistance: Provide AI-powered feedback and editing suggestions
• Activity Recommendations: Suggest relevant extracurricular opportunities
• Strategic Planning: Help develop 4-year high school and college prep plans

Platform Improvement

• AI Model Training: Improve our AI responses using anonymized interaction data
• Feature Development: Develop new tools based on user needs and usage patterns
• Performance Optimization: Enhance platform speed, reliability, and user experience
• Content Curation: Expand our extracurricular database and college information

Communication and Support

• Service Updates: Notify you about new features, maintenance, and important changes
• Educational Content: Send helpful college admissions tips and resources
• Customer Support: Respond to questions, resolve issues, and provide assistance
• Automated Outreach: Send cold emails to professors/contacts on your behalf (with explicit consent)

Security and Compliance

• Account Security: Detect suspicious activity and prevent unauthorized access
• Fraud Prevention: Identify and prevent misuse of our platform
• Legal Compliance: Meet legal obligations and respond to lawful requests
• Policy Enforcement: Ensure compliance with our Terms of Service

Limited Data Sharing

We may share information only in these specific circumstances:

Service Providers

• Cloud Infrastructure: Firebase/Google Cloud for secure data storage and processing
• AI Services: OpenAI for AI-powered features (with privacy protections)
• Analytics Providers: Anonymized usage data for platform improvement
• Email Services: Third-party services for transactional emails and notifications

Legal Requirements

• Compliance with court orders, subpoenas, or legal processes
• Protection of our rights, property, and safety or that of our users
• Investigation of fraud, security, or technical issues
• Enforcement of our Terms of Service

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

Aggregated and Anonymized Data

We may share aggregated, anonymized statistics about platform usage, admissions trends, and educational insights that do not identify individual users.

Security Measures

• Encryption: All data is encrypted in transit (HTTPS) and at rest
• Firebase Security: Enterprise-grade security with Google Cloud infrastructure
• Access Controls: Role-based access with multi-factor authentication
• Regular Audits: Ongoing security assessments and vulnerability testing
• Data Backup: Secure, encrypted backups with disaster recovery procedures

Privacy by Design

• Data Minimization: We collect only information necessary for our services
• Purpose Limitation: Data is used only for specified, legitimate purposes
• Retention Limits: Information is kept only as long as necessary
• User Control: You maintain control over your personal information

AI and Machine Learning Privacy

Our AI models are designed with privacy protections. Personal information is processed locally when possible, and any data sent to AI services is anonymized or pseudonymized. We do not train public AI models with your personal educational information.

Data Access and Control

• Access: View all personal information we have about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your account and associated data
• Portability: Export your data in a machine-readable format
• Restriction: Limit how we process your personal information

Communication Preferences

• Email Notifications: Opt out of non-essential communications
• Marketing: Unsubscribe from promotional emails at any time
• Cold Email Consent: Explicitly control when we send emails on your behalf
• Push Notifications: Manage notification preferences in your account settings

Cookie and Tracking Controls

• Browser Settings: Control cookies through your browser preferences
• Analytics Opt-out: Disable usage analytics and performance tracking
• Functional Cookies: Some cookies are necessary for platform functionality

How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@dreamyuni.com or use the account settings in your DreamyUni dashboard. We will respond to your request within 30 days.

Retention Periods

• Active Accounts: Data retained while your account is active and for legitimate business purposes
• Inactive Accounts: Data may be deleted after 3 years of account inactivity
• Communication Records: Support communications retained for 2 years
• Analytics Data: Anonymized usage data retained for platform improvement
• Legal Obligations: Some data may be retained longer to comply with legal requirements

Account Deletion

When you delete your account, we will remove your personal information within 30 days, except for data we are required to retain for legal reasons. Some anonymized data may be retained for analytical purposes.

Backup and Recovery

Data in our backup systems may persist for up to 90 days after deletion for disaster recovery purposes, after which it is permanently removed.